"We have 2 of these and the pull up handle has broken on both. I do think the cold winter weather may have contributed to that...the first was repaired with some duct tape and that worked well for a while...the other snapped clean off, so we've rigged it with some zip ties to enable continued use of the product. One of them recently had the hinge pin fall out...still functions, but not as well.
It's a great idea, the scoop has worked well on all surfaces for me and I can pick up multiple "loads" before emptying the scoop. (I have 2 large dogs, lab mixes) A more sturdy, cold-resistant material would be a huge improvement for this product."