petco.com Ratings and Reviews

Customer Reviews for Petmate 2 Door Elite Retreat Wire Dog Kennel in Black & Silver Hammertone

Petmate 2 Door Elite Retreat Wire Dog Kennel in Black & Silver Hammertone

Sturdy wire construction for safetyRust-resistant black coating for durabilityLeak-proof removable pan for easy cleaningTwo removable & reversible doors provide control and security, easy in and out access & versatile positioningConvenient handle on top makes it easy to move from room to roomAnti-scuff rubber feet protect flooringFeatures an adjustable divider that enables the kennel to easily grow with your petAvailable in a variety of sizes
Average Customer Rating:
4.167 / 5
4.2
 / 
5
(6 Reviews) 6
Open Ratings Snapshot
Rating Breakdown 6 reviews
5 stars
4
4 stars
0
3 stars
1
2 stars
1
1 star
0
4 out of 6(67%)reviewers recommend this product.
Customer Questions & Answers:
2 Questions | 1 Answer
Customer Reviews for Petmate 2 Door Elite Retreat Wire Dog Kennel in Black & Silver Hammertone
Review 1 for Petmate 2 Door Elite Retreat Wire Dog Kennel in Black & Silver Hammertone
Overall rating 
5 / 5
5 / 5

strong. sturdy, very satisfied.

PostedOctober 13, 2014
Customer Avatar
from Austin TX
we decided to trade in our kennels for these because of the space saving aspect. no more running into kennel doors or accidentally shutting the door so your dog cant go into the kennel. we bought the large kennel and a week later got the xl for our other dog. they are not too difficult to close . we keep the door pins out and if we need to close the dogs in just use the 4 latches on the doors. just keep the doors on top of the kennels. it seems the the doors are the same size so it doesn't matter where you put them. one of the kennels we had was a petco premium. and one was a classic. the strength seems to be in the middle of the two. strong. sturdy, very satisfied.
I would recommend this to a friend!
0points
0of 0voted this as helpful.
Review 2 for Petmate 2 Door Elite Retreat Wire Dog Kennel in Black & Silver Hammertone
Overall rating 
2 / 5
2 / 5

The pan is the only reason this got a 2

PostedAugust 27, 2014
Customer Avatar
from Texas
I am very dissatisfied with the two crates I ordered. I throught I was ordering one like I had gotten previously, but this crate is awful. The doors are flimsey and very hard to operate. My dogs just have to push on them and bam! They're open and the dog's out. The ONLY good thing I can say about them is that the removable trays are very thick and much better than any of the others I've ordered. You can replace trays though, but I cannot trust the cage to keep anything in. Buy some large snaps, one for the top and one for the bottom of each door if you plan on this crate's doors staying closed.
No, I would not recommend this to a friend.
0points
0of 0voted this as helpful.
Review 3 for Petmate 2 Door Elite Retreat Wire Dog Kennel in Black & Silver Hammertone
Overall rating 
5 / 5
5 / 5

So Easy to Assemble!

PostedMarch 1, 2014
Customer Avatar
from Troy, New York
I am a 68 year old female and was dreading trying to put this crate together, but I gathered up my screwdriver, hammer, rubber mallet and pliers before heading to the basement to try to assemble it. I slid it out of the box and lifted one panel. The entire cage is built so that it immediately goes up with three sides and the top, with the bottom solidly on the floor. All I had to do was raise and secure the back panel and change the hinge on the front from left to right to open the way that was most convenient for me. It took no more than ten minutes, if that, to assemble it. It appears to be strong and durable. I couldn't be more pleased with this purchase. The tools all went back in the tool box without being used. A great purchase. Don't hesitate to buy it.
I would recommend this to a friend!
+2points
2of 2voted this as helpful.
Review 4 for Petmate 2 Door Elite Retreat Wire Dog Kennel in Black & Silver Hammertone
Overall rating 
3 / 5
3 / 5

good kennel but....

PostedDecember 29, 2013
Customer Avatar
from OH
Heavier wire than most, with good finish. However, the end door or door panel was not made right. As a result, the door was hard to open and close, and nearly impossible to latch right. Took it back to local store with no problem.
The manufacturer (Doskasil) said it was not made right.
No, I would not recommend this to a friend.
+1point
1of 1voted this as helpful.
Review 5 for Petmate 2 Door Elite Retreat Wire Dog Kennel in Black & Silver Hammertone
Overall rating 
5 / 5
5 / 5

Dog Kennel/Crate

PostedDecember 10, 2013
Customer Avatar
from San Antonio TX
I bought the crate on line, and unfortunately picked a size too small. I took it back to the local store to exchange and forgot to print my email receipt. Since i had just signed up with petco I also didn't have my password with me. The manager at the store was incredibly helpful contacting someone at Petco who then faxed her my receipt, which they then applied the price to the new purchase. I was really expecting to be told to go home, get my receipt and come back - i live 40 minutes away and of course could then go to anothr store but was already there with my dog to make sure i got the right size. it had been a long day for me and the store associate and manager, the time was close to closing (850pm) - you know the recipe for irritation - but the manager was awesome and did everyhting to help me. Thank you and because of her I am now a petco shopper even though the other big player is closer to my home. She made an experience that could have been pure frustration very positive - petco is very fortunate to have her.
I would recommend this to a friend!
+4points
4of 4voted this as helpful.
Review 6 for Petmate 2 Door Elite Retreat Wire Dog Kennel in Black & Silver Hammertone
Overall rating 
5 / 5
5 / 5

Great

PostedNovember 29, 2013
Customer Avatar
from Marion, Texas
got this for my 4 month old Siberian Husky works great very stable and looks good
I would recommend this to a friend!
+1point
1of 1voted this as helpful.