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Customer Reviews for High Tech Pet Power Pet PX-2 Pet Door

High Tech Pet Power Pet PX-2 Pet Door

Directional sensing systemFeatures 4-way access controlAutomatic locking steel dead-boltAutomatic safety retract systemFeatures 3 power modesDoor is activated by an ultrasonic pet collarWall entry conversion kits sold separately
Average Customer Rating:
4.286 / 5
4.3
 / 
5
(7 Reviews) 7
Open Ratings Snapshot
Rating Breakdown 7 reviews
5 stars
5
4 stars
0
3 stars
1
2 stars
1
1 star
0
6 out of 7(86%)reviewers recommend this product.
Customer Questions & Answers:
13 Questions | 7 Answers
Customer Reviews for High Tech Pet Power Pet PX-2 Pet Door
Review 1 for High Tech Pet Power Pet PX-2 Pet Door
Overall rating 
2 / 5
2 / 5

Intermediate problem

PostedApril 28, 2015
Customer Avatar
from Roanoke, VA
Just installed a new PX-2. At times when my dog activates the door it rises up the immediately retracts down, then rises up again and back down., This cycle continues until I manually stop it. Of course if I am not there this is a problem. I sent in a service ticket to High Tech but received no response - see this as a customer service problem.
No, I would not recommend this to a friend.
0points
0of 0voted this as helpful.
Review 2 for High Tech Pet Power Pet PX-2 Pet Door
Overall rating 
5 / 5
5 / 5

Peoria,az

PostedApril 22, 2015
Customer Avatar
Love this door!. I have 110 and 70 pound dog that are very happy to have freedom of going in and out while I am at work or upstairs. It keeps both of my cats safely inside since they do not have the collars on. The door is quiet, and easy for them to learn. I purchased a battery to have back up in case power goes out and I'm not home. I feel safer with this type of door since it is completely shut and when closed the rain and wind don't move the door. I needed the wall extension since I had to install thru stucco wall and added 2x4 at bottom for more stability since my pups are so big. So far collars are holding up fine but after reading some reviews I may use tape to secure battery compartment. Glad I made this investment. No more accidents when I work a longer shift or sleep in.
I would recommend this to a friend!
+1point
1of 1voted this as helpful.
Review 3 for High Tech Pet Power Pet PX-2 Pet Door
Overall rating 
5 / 5
5 / 5

The best dog door I've ever had.

PostedAugust 7, 2014
Customer Avatar
from Pasadena Calif.
This product is great. Its been working for three years so far. I modified mine with a timer to automatically lock the dogs in at night and let them out in the morning. My dogs love it and took to in in a few minutes. Training time was easy. My wife even likes it so now the whole family is pleased. Heck, even the cat has learned that if he sits by the back boor and meows, the dogs will come to see whats up and in turn open the door to let him in or out.
I would recommend this to a friend!
+6points
6of 6voted this as helpful.
Review 4 for High Tech Pet Power Pet PX-2 Pet Door
Overall rating 
5 / 5
5 / 5

Well worth the price

PostedJuly 14, 2014
Customer Avatar
from Wisconsin
Works great. Perfect for when I am at work or away. I also have an invisible fence that makes this even better.
I would recommend this to a friend!
+1point
1of 1voted this as helpful.
Review 5 for High Tech Pet Power Pet PX-2 Pet Door
Overall rating 
5 / 5
5 / 5

Awesome

PostedSeptember 29, 2012
Customer Avatar
from Easton, PA
This is our first time getting a door like this. So far we really like because it comes in handy cause we live in an area where there's lots of wild animals and it makes sure nothing else but the dogs can get in it's awesome.
I would recommend this to a friend!
+10points
10of 10voted this as helpful.
Review 6 for High Tech Pet Power Pet PX-2 Pet Door
Overall rating 
5 / 5
5 / 5

Love the door, hate the collars.

PostedSeptember 25, 2012
Customer Avatar
from Ventura
I have 4 dogs (pugs) who all use the Pet Power Door day and night. This is a wonderful product that I have recommended to many! The door has been in for about 6 months without fail. I've replace the batteries for all twice. All the collars' test buttons have failed. Also, I've had to disassemble the collars and clean the battery holders to reactive them. The collars are difficult to put on and off. The nylon gets frayed. I cut all to size and singed the ends to get that to stop. The door is secure. You aren't able to open it by lifting it manually. Its weatherproof, so no drafts. I sprayed it with the hose and no water leaked into the house. Great product, collars need a redesign.
I would recommend this to a friend!
+19points
20of 21voted this as helpful.
Review 7 for High Tech Pet Power Pet PX-2 Pet Door
Overall rating 
3 / 5
3 / 5

Awesome Door, Bad Collar Design

PostedSeptember 23, 2012
Customer Avatar
from Richmond, CA
The title says it all. 5 Stars for the door and 1 star for the collar that activates the door.
The door is awesome! We do not have to worry about letting the dog out, it is reliable. However the collar that activates the door leaves a lot to be desired. The collar itself is hart to get on and is cheaply made. It would be nice if had a quick release to get it on an off. Secondly, the test button gets stuck in and drains the battery. I am on my 3rd battery in 3 months, i finally put a pice of electrical tape on the inside of the collar to prevent the test button from making contact. It would also be nice if the redesigned to door and collar to use RFID instead of the ultrasonic sensor.
But from all of the doors out there I think this one is the best, but it could be even better!
I would recommend this to a friend!
+19points
20of 21voted this as helpful.