petco.com Ratings and Reviews

Customer Reviews for Hagen Dogit Al Fresco Indoor or Outdoor Dog Fountain

Hagen Dogit Al Fresco Indoor or Outdoor Dog Fountain

Indoor/outdoor fountain provides fresh, clean waterIlluminated with an energy-efficient LED light to better help with night-time visibilityContemporary shape allows it to blend into any modern home décor settingElevated design is ideal for large breeds, older dogs or dogs with muscle and joint problems
Average Customer Rating:
3 / 5
3
 / 
5
(7 Reviews) 7
Open Ratings Snapshot
Rating Breakdown 7 reviews
5 stars
2
4 stars
2
3 stars
0
2 stars
0
1 star
3
4 out of 7(57%)reviewers recommend this product.
Customer Questions & Answers:
4 Questions | 8 Answers
Customer Reviews for Hagen Dogit Al Fresco Indoor or Outdoor Dog Fountain
Review 1 for Hagen Dogit Al Fresco Indoor or Outdoor Dog Fountain
Overall rating 
4 / 5
4 / 5

Love it

PostedDecember 31, 2013
Customer Avatar
Flex8711
from Ohio
At first straight out of the box I was quite worried that my dog would not like it because it had a very strong chemical smell. I am assuming that was from the epoxy that they use to coat the inside. After washing and filling it, that smell seemed to disappear. Even after that, she would not go near it because she was used to a standard bowl. After I took water from it in my hand when I knew she was thirsty, I left her alone with it. About 4 hours later I heard her lapping it up and it looks great, really easy to fill and now I know she has fresh water all of the time!! Love it!!
I would recommend this to a friend!
+1point
2of 3voted this as helpful.
Review 2 for Hagen Dogit Al Fresco Indoor or Outdoor Dog Fountain
Overall rating 
5 / 5
5 / 5

Just what we needed

PostedMay 7, 2013
Customer Avatar
OodlesofDoodles
from Sandpoint ID
This fountain is great. Easy to refill, easy to clean, very quite when filled, very long cord so can be placed anywhere. There is a light on the fountain that is great in the dark. So far no leaks and no messes other than soaking wet dog beards leaving dribble trails to and from...
So please with this fountain.
I would recommend this to a friend!
+1point
1of 1voted this as helpful.
Review 3 for Hagen Dogit Al Fresco Indoor or Outdoor Dog Fountain
Overall rating 
1 / 5
1 / 5

I do not recommend

PostedApril 17, 2013
Customer Avatar
DMD1976
from Sweetwater, Tx
This product stopped working about 5 days after i received it.
No, I would not recommend this to a friend.
-1point
0of 1voted this as helpful.
Review 4 for Hagen Dogit Al Fresco Indoor or Outdoor Dog Fountain
Overall rating 
4 / 5
4 / 5

My dogs love this!

PostedOctober 2, 2011
Customer Avatar
Madaboutdogs
from NJ
I have two dogs and they both love this fountain. We have it outside on our "uncovered" porch. The white part where the water comes out lights up at night which makes it look nice in the dark. Friends think it's a regular fountain, so the aesthetics are pleasing. You can tell when it needs water because you can hear the water trickling inside. I do have to clean it about every 4-5 days, moreso in the warm weather. It does get slimey inside. Better than my dogs drinking from the yucky birdbaths!
I would recommend this to a friend!
+6points
6of 6voted this as helpful.
Review 5 for Hagen Dogit Al Fresco Indoor or Outdoor Dog Fountain
Overall rating 
1 / 5
1 / 5

Sending it back AGAIN!

PostedJuly 29, 2011
Customer Avatar
KNBs
from San Jose, CA
UPDATE: The replacement fountain arrived and it had a crack in the outer casing, too! This time there was only one crack instead of two. The fountain LEAKS.
I am very disappointed! This is one of the most attractive looking pet fountains I have ever seen, so I was really hoping that it would work out.
Unfortunately it is either too fragile to ship or the company doesn't package it well enough to prevent damage in transit.
Anyway, I'm giving up on it. I hope that Petco will give me a full refund.
No, I would not recommend this to a friend.
+4points
6of 8voted this as helpful.
Review 6 for Hagen Dogit Al Fresco Indoor or Outdoor Dog Fountain
Overall rating 
1 / 5
1 / 5

Arrived Damaged; Awaiting Replacement

PostedJuly 20, 2011
Customer Avatar
KitNboots
from San Jose, CA
I was really looking forward to trying out this pet fountain; it seemed ideal for my household. However, it arrived with cracks in the outer housing. The cracks caused the fountain to leak all over the floor.
I contacted Petco and the customer service rep (Domingo A) was wonderful! He made arrangements for FedEx to pickup the defective product and also arranged for a replacement fountain to be sent to me.
I am awaiting the replacement product now and keeping my fingers crossed! Will update my review after the replacement arrives.
No, I would not recommend this to a friend.
+5points
5of 5voted this as helpful.
Review 7 for Hagen Dogit Al Fresco Indoor or Outdoor Dog Fountain
Overall rating 
5 / 5
5 / 5

My dogs love it

PostedJune 12, 2011
Customer Avatar
Kokopelli227
from Richmond, VA
I have 2 small dogs (15 - 20 pounds). They love it. I like the way it looks on the patio. It's very easy to clean. I am going to buy another one to use inside too.
I would recommend this to a friend!
+6points
6of 6voted this as helpful.