petco.com Ratings and Reviews

Customer Reviews for Petco Premium Ceramic Cat Fountain

Petco Premium Ceramic Cat Fountain

Pet water fountain with flowing filtered water that helps keep water freshInnovative design allows your cat to drink from 3 areasAttractive cat water fountains that are easy to clean Non-porous ceramic construction resists bacterial growthIncludes 1 replaceable carbon filter
Average Customer Rating:
4.312 / 5
4.3
 / 
5
(125 Reviews) 125
Open Ratings Snapshot
Rating Breakdown 125 reviews
5 stars
85
4 stars
21
3 stars
4
2 stars
3
1 star
12
109 out of 125(87%)reviewers recommend this product.
Customer Questions & Answers:
20 Questions | 49 Answers
Customer Reviews for Petco Premium Ceramic Cat Fountain
Review 1 for Petco Premium Ceramic Cat Fountain
Overall rating 
1 / 5
1 / 5

Petco Ceramic Fountain

PostedMay 5, 2013
Customer Avatar
Catbrain1
from Tennessee
It leaks water and my cat track it onto my wood floor. This happens despite the fact that it sits in 36 by 30 heavy plastic tray.
No, I would not recommend this to a friend.
0points
0of 0voted this as helpful.
Review 2 for Petco Premium Ceramic Cat Fountain
Overall rating 
4 / 5
4 / 5

works great

PostedMarch 20, 2013
Customer Avatar
lialang
from Alpharetta, GA
I got this as a couple of my cats started getting acne on their chins from plastic bowls and fountains, and they love this. No problem cleaning it and it works like a charm. The only reason I did not give it 5 paws was that sometimes if you don't line the fountain spout up properly, it leaks water. I keep mine on a plastic tray and all is good.
I would recommend this to a friend!
0points
1of 2voted this as helpful.
Review 3 for Petco Premium Ceramic Cat Fountain
Overall rating 
1 / 5
1 / 5

Should Have Heeded the Warnings...

PostedMarch 9, 2013
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LocaBellaMom
from North Hollywood, CA
I purchased this to replace an old, Petco, plastic fountain, that I've had for almost a year. Unfortunately, I had to return the ceramic fountain, after just 24hrs of ownership! The pump, for no apparent reason other than a manufacturer's defect, just stopped working?!?! I tried to revive it, using the manual's suggested cleaning remedy, but to no avail. It's a shame too, because my cats really seemed to like the fountain. Heck, I liked it. It was sturdy, held a great deal of water, and the pump, when it worked, was quiet. Several reviews had stated issues with the pump giving out after just a short period of time, and I should have heeded their warnings. Instead, I hoped to be the exception, and wasn't. Save your money, and the time it will take you to return or exchange it, and buy another fountain.
No, I would not recommend this to a friend.
+2points
2of 2voted this as helpful.
Review 4 for Petco Premium Ceramic Cat Fountain
Overall rating 
2 / 5
2 / 5

warning: Petco doesn't carry replacement pump

PostedMarch 4, 2013
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TexasCats
from Texas
My 2 cats really liked this product, quiet while on.
However, the pump went out after 9 months and it appears to be impossible to replace. Petco doesn't carry a replacement, and other brands I've tried are too big to fit. Great product, while it's working. I will not buy Petco brand again unless I know parts are available up front.
No, I would not recommend this to a friend.
+3points
4of 5voted this as helpful.
Review 5 for Petco Premium Ceramic Cat Fountain
Overall rating 
5 / 5
5 / 5

Really like that it's ceramic

PostedMarch 3, 2013
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JohnD82
from Austin, TX
The ceramic surface is a lot easier to keep looking new and clean. Seems like plastic looks pretty bad within a month so I'm sticking with ceramic dishes for food and water.
I would recommend this to a friend!
0points
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Review 6 for Petco Premium Ceramic Cat Fountain
Overall rating 
2 / 5
2 / 5

Noisy and cat not interested

PostedFebruary 8, 2013
Customer Avatar
RedJP
Unfortunately, the motor is intermittently loud, but always creates a noise. I suspect it is the reason the cat has not approached it in the 2 weeks we have had it. Will give it the full month "try" before returning to local Petco.
No, I would not recommend this to a friend.
+1point
1of 1voted this as helpful.
Review 7 for Petco Premium Ceramic Cat Fountain
Overall rating 
3 / 5
3 / 5

Love product, but motor died in less than a year

PostedJanuary 31, 2013
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Guenevere
from Fishers, IN
I looked long and hard for a fountain for my boys, and was thrilled to find this at a somewhat reasonable price. I had to clean it weekly, but that proved it worked. Unfortunately, the motor on the pump died after less than a year and I can't find another one. Don't want to buy a whole new fountain for a $15 motor.
I would recommend this to a friend!
0points
0of 0voted this as helpful.
Review 8 for Petco Premium Ceramic Cat Fountain
Overall rating 
4 / 5
4 / 5

Quiet and easy to clean

PostedJanuary 16, 2013
Customer Avatar
aPamperedBride
from Plano, TX
It is much quieter than the plastic fountain we previously had. The ceramic fountain also stays clean longer than the plastic fountain did and it is really easy to clean. There are no little crevices where slime can accumulate. Both cats immediately took to it. The one downside to its large capacity is that is still has approximately 4 cups of water in it when it needs to be cleaned. The design could be modified to keep the motor wet without wasting so much water.
I would recommend this to a friend!
+1point
1of 1voted this as helpful.
Review 9 for Petco Premium Ceramic Cat Fountain
Overall rating 
5 / 5
5 / 5

Wow! My Cats Drink More!

PostedJanuary 8, 2013
Customer Avatar
Caticus
from Redding, CA
Have had this for 2 years! Everone loves it!!!
Sometimes after cleaning, the pump doesn't always start. Have to play with it a little! Usually there is an air bubble in it that keeps it from running! Best to take it apart, following the cleaning instructions, put it back together and "Walla" It works. All underwater pumps need priming sometimes. Don't give up, their good pumps!!!
I would recommend this to a friend!
+1point
1of 1voted this as helpful.
Review 10 for Petco Premium Ceramic Cat Fountain
Overall rating 
3 / 5
3 / 5

great fountain, bad motor

PostedJanuary 5, 2013
Customer Avatar
sloln
from Placerville, CA
My cats LOVE this product, but the motor did not last 6 months, and that is with weekly cleaning. I think Petco should stock the pumps with the filters or find another pump company! Too expensive to just toss. Would pick another product next time.
No, I would not recommend this to a friend.
+3points
3of 3voted this as helpful.
Review 11 for Petco Premium Ceramic Cat Fountain
Overall rating 
5 / 5
5 / 5

Ceramic: The ONLY way to go ;))

PostedDecember 22, 2012
Customer Avatar
Christopher715
from Encinitas, CA
Holds quite a bit of water for small dogs/cats. My utility was for 2 cats.
Easy to assemble, comes with charcoal filter, and more are available in 3-packs from Petco.com
This unit is VERY easy to assemble and to clean: Since it's ceramic, there are no "pores" for funk/bacteria to accumulate in. Washes in less than 5 minutes~including reassembly and filling.
This unit is SUPER quiet, and there is no "oversplash" at all. 2 Cats enjoy it, they drink from it exclusively. Might invest in another for another part of the house.
OF ALL THE "PET WATERERS THAT I HAVE OWNED IN THE LAST 20 YEARS, THIS IS THE MOST EFFECTIVE AND EASIEST TO CLEAN. I WOULD HIGHLY RECOMMEND IT TO ANYBODY THAT WANT TO GIVE THEIR PET CIRCULATING FRESH WATER HANDY AT ALL TIMES.
I would recommend this to a friend!
+4points
4of 4voted this as helpful.
Review 12 for Petco Premium Ceramic Cat Fountain
Overall rating 
1 / 5
1 / 5

Loved it....til it broke

PostedDecember 8, 2012
Customer Avatar
CKNH
from Manchester, NH
Great product. Felt that it stayed cleaner than the plastic products. But broke after 2 months- motor no longer runs.
No, I would not recommend this to a friend.
+4points
4of 4voted this as helpful.
Review 13 for Petco Premium Ceramic Cat Fountain
Overall rating 
5 / 5
5 / 5

Love this fountain!

PostedDecember 3, 2012
Customer Avatar
Runnie
from Iowa City, IA
Fountain is quiet and pretty. My cat loves it and has definitely been drinking more water. I highly recommend this product!
I would recommend this to a friend!
+1point
1of 1voted this as helpful.
Review 14 for Petco Premium Ceramic Cat Fountain
Overall rating 
1 / 5
1 / 5

Nice but broke within a few months

PostedNovember 26, 2012
Customer Avatar
kat777
from austin
I liked that I could wash the main dishes in the dishwasher. It had some plastic parts that obviously could not go in there. It holds a lot of water. It is a bit heavy. I am ok with it, but someone older might wish to get something smaller.
My main complaint is that the motor broke within a few months. It was outside the 45 days that Petco will do anything about. I called and they are supposed to send me a $25 coupon for my next purchase. Customer service was very nice but I won't be buying this same dish again. The plastic one I had before lasted for 8 years.
No, I would not recommend this to a friend.
+3points
3of 3voted this as helpful.
Review 15 for Petco Premium Ceramic Cat Fountain
Overall rating 
5 / 5
5 / 5

Ceramic fountain

PostedOctober 22, 2012
Customer Avatar
DoreenAnna
from Morrisville, PA
I love this water fountain and so do my cats. I have tried many fountains and this one is one of the best. It holds lots of water and is easy to clean. I would recommend this fountain to everyone.
I would recommend this to a friend!
+4points
4of 4voted this as helpful.
Review 16 for Petco Premium Ceramic Cat Fountain
Overall rating 
5 / 5
5 / 5

Pet Fountain

PostedOctober 8, 2012
Customer Avatar
Rachel7089
Very nice product for the price. It took a day or two for my cat to warm up to the fountain but he definitely drinks from it now. :)
I would recommend this to a friend!
0points
0of 0voted this as helpful.
Review 17 for Petco Premium Ceramic Cat Fountain
Overall rating 
4 / 5
4 / 5

Seems good

PostedOctober 6, 2012
Customer Avatar
LAcatlady
from Los Angeles, CA
I've only had this a week now, but it seems pretty solid. The cats drink out of it instead of sitting in my sink crying (yay!), and the filter seems to catch hairs and other debris so it doesn't get caught in the motor. My biggest problem with past fountains is that the water is hard and breaks the motors within 6 months, so we'll have to see where this one stands on that. The only thing that the cats like less about this one than a previous fountain they had is that there's no "faucet-like" flow... they really like drinking straight from a little stream or drip, rather than out of the constant non-dripping flow this fountain generates. Still, it seems solid, it's nicely made, and the cats aren't screaming, so all's well so far.
I would recommend this to a friend!
+6points
6of 6voted this as helpful.
Review 18 for Petco Premium Ceramic Cat Fountain
Overall rating 
4 / 5
4 / 5

Simple and solid

PostedSeptember 30, 2012
Customer Avatar
Youni
from Maryland
Simple and practical. Large volume. Not silent but quiet enough. Cats had been using the faucet but seem a bit worried about the fountain?
I would recommend this to a friend!
0points
0of 0voted this as helpful.
Review 19 for Petco Premium Ceramic Cat Fountain
Overall rating 
4 / 5
4 / 5

so far so good

PostedSeptember 24, 2012
Customer Avatar
kittiestimes3
from monroe, nc
Have one cat that likes to knock her water bowl to slosh the water over the side and then lick the water off the floor. this isn't a big deal on our kitchen floor but she was also doing this on the carpet which soaks it. this bowl is very heavy which i know others complained about it but works great for our little girl - she hasn't been able to knock it and get the water to slosh over. she also seems to be drinking more water right out of the top where the water comes out. our new kitten also likes it and uses it. we only have one hold out and she keeps watching her brother and sister using it so we hope she will start using it.
I would recommend this to a friend!
0points
0of 0voted this as helpful.
Review 20 for Petco Premium Ceramic Cat Fountain
Overall rating 
5 / 5
5 / 5

Cats Love It!

PostedSeptember 23, 2012
Customer Avatar
JuneBuggy
from Los Angeles, CA
I've had this fountain for about a year. It's ceramic (cats often get an allergic reaction to plastics) as well as quiet. Just remember to clean it regularly. After running this fountain for about 6 months, it stopped working. But after thoroughly cleaning the motor and the filter and its compartment, it started up again and hasn't failed again. You need to open the black motor (there are 3 parts: the outer "grill" and the inner cover and the magnetic cylinder. Take a Q tip and clean all pieces and the nooks and crannies. You'll see black goop and probably some fur. I do this once a week. I hope this helps!
I would recommend this to a friend!
+18points
19of 20voted this as helpful.
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