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Customer Reviews for PetSafe 5-Meal Pet Feeder

PetSafe 5-Meal Pet Feeder

Easy to use as an automatic cat feeder or automatic dog feederTimer allows you to program the feeder to deliver meals at preselected timesFood tray is divided into 5 feeding slots, each holding approximately 1 cup of dry foodTray is dishwasher safeIdeal for cats, puppies and small breed dogsModel PFD11-13707
Average Customer Rating:
4.543 / 5
4.5
 / 
5
(70 Reviews) 70
Open Ratings Snapshot
Rating Breakdown 70 reviews
5 stars
47
4 stars
19
3 stars
1
2 stars
1
1 star
2
67 out of 70(96%)reviewers recommend this product.
Customer Questions & Answers:
12 Questions | 35 Answers
Customer Reviews for PetSafe 5-Meal Pet Feeder
Review 1 for PetSafe 5-Meal Pet Feeder
Overall rating 
4 / 5
4 / 5

Good.....but....

PostedMay 13, 2013
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Sandra65
The instructions were a bit hard. The machine is great except if you sleep in the same room as the feeder, the spinning of the tray is VERY loud and will,wake you up. It has become my alarm clock. Otherwise working great for my kitty...
I would recommend this to a friend!
0points
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Review 2 for PetSafe 5-Meal Pet Feeder
Overall rating 
5 / 5
5 / 5

Excellent product

PostedMay 3, 2013
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DandL
from MD
Now I can forget about the every day early breakfast !!!!
I would recommend this to a friend!
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Review 3 for PetSafe 5-Meal Pet Feeder
Overall rating 
5 / 5
5 / 5

Easy & helpful

PostedApril 25, 2013
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squalz
from Jackson, GA
I bought this to try to stop the 4:30am interruption of sleep from my cat. That has not worked so far, but the feeder does exactly as it should. I like the thought of feeding our 2 cats smaller portions several times a day. I am hoping this will help one lose a little weight by controlling his access. Easy to use - easy to clean. May buy another for the dog later.
I would recommend this to a friend!
+1point
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Review 4 for PetSafe 5-Meal Pet Feeder
Overall rating 
3 / 5
3 / 5

Good, but not for a smart dog

PostedApril 22, 2013
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D0ggysRule
from Modesto, CA
I thought this unit was the answer to my issue of not being able to be home in the evening in time to feed my dog. It's easy to program and works very well. However, after one feeding (I was home - it was a test feeding to see how it worked), my little 15-lb, 7 month old dog figured out that he can put his paw in the exposed food tray and advance it himself to the next tray in the cartridge where the food is (he could smell it there). The cartridge is easily turned if you force it a little. Back to the drawing board!
No, I would not recommend this to a friend.
+2points
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Review 5 for PetSafe 5-Meal Pet Feeder
Overall rating 
4 / 5
4 / 5

We think this feeder is great!

PostedApril 5, 2013
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tojoandev
from Jacksonville, FL
We are able to offer Misty smaller meals at timed intervals. This ability to offer more frequent smaller meals even in our absence has the benefit of greatly reducing her vomiting episodes. An improvement would be to add a tone or bell that would sound to bring her attention to the fact that the cassette has moved to offer new compartment of fresh food. She does not always hear the motor. It would also be helpful if the cassette had 6 compartments instead of 5.
I would recommend this to a friend!
+2points
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Review 6 for PetSafe 5-Meal Pet Feeder
Overall rating 
5 / 5
5 / 5

Excellent feeder!

PostedMarch 30, 2013
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2013toothless
from Richmond, VA
I purchased two of these because I have two cats on strict diets and I'm not always home at the exact time they need to eat. I couldn't be happier, easy to program, fill and for then to get used to using!
I would recommend this to a friend!
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Review 7 for PetSafe 5-Meal Pet Feeder
Overall rating 
5 / 5
5 / 5

Awesome Feeder

PostedMarch 23, 2013
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Stevi
from Williamsburg, VA
Have 2, works great, use it everyday, regardless of whether we are home or not to feed them. Used some of their favorite treats to help them get use to it...took less than a day.
I would recommend this to a friend!
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Review 8 for PetSafe 5-Meal Pet Feeder
Overall rating 
5 / 5
5 / 5

So Glad I Bought Them!

PostedMarch 23, 2013
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Momof3Cats
from Chicago IL
I have 3 cats, so I need 3 feeders, and 2 of them stopped working on the same day! I tried to buy the same brand, but my usual was on hold: too many complaints. Since my experience with that brand was poor as well I did a search for a better model. I found it on petco.com! These WORK great, keep perfect time, make less noise when they turn, and my cats are HAPPY! Why did I wait to long to switch to PetSafe??!!
I would recommend this to a friend!
0points
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Review 9 for PetSafe 5-Meal Pet Feeder
Overall rating 
5 / 5
5 / 5

Great Feeder!

PostedFebruary 25, 2013
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DGPhoenix
from Phoenix, AZ
This feeder is easy to program, and works perfectly every time. As I read from other posts, if you do remove the feeder tray to wash it, make sure it is centered when you put it back on and do a manual feed to have it rotate so you know its seated right, then fill it up. You won't have any problems. It took my skiddish cat 2 days to get used to the whurring noise this feeder makes, but now that she knows that sound means food, she lays down by the feeder and waits for it to turn (which beats the heck out of her following me around the house for an hour meowing.) The features and programming will make it easy for us to be able to go out of town or on vacation and know that our kitty is being taken care of. The price was great too, for what this feeder does. I would highly recommend it to anyone.
I would recommend this to a friend!
+3points
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Review 10 for PetSafe 5-Meal Pet Feeder
Overall rating 
5 / 5
5 / 5

Easy to program

PostedFebruary 18, 2013
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crankykitty
from Colorado
Feeder is very easy to program in the feeding times. Easy to keep clean. It helps my cat learn when she will be fed. I can limit the amount of food she eats. Worth every penny! I would recommend this to anyone who needs to feed a pet a number of times a day when they are not home.
I would recommend this to a friend!
+2points
2of 2voted this as helpful.
Review 11 for PetSafe 5-Meal Pet Feeder
Overall rating 
5 / 5
5 / 5

Works great!

PostedJanuary 15, 2013
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MissGato
from Albany, NY
I was so happy with this auto-feeder that I went out and got a second one, one for each cat. It's easy to use, easy to program, just make sure you hang on to the instructions. I don't need to use mine on a regular basis, so I keep the instruction sheet under the lid so I remember how to program it. The cats were only put off by the noise of the rotation for a day or two, so I recommend getting them acclimated to it before you go away. But now my cats have no issue with the shape of the feeder or noise of the rotations. Going away for a few days always left me with great anxiety since my cats tend to gobble up their food right away. This auto feeder really puts my mind at ease! I know they'll be getting portion controlled and timed feedings.
I would recommend this to a friend!
+2points
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Review 12 for PetSafe 5-Meal Pet Feeder
Overall rating 
5 / 5
5 / 5

flawless once I got the hang of it

PostedDecember 20, 2012
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sometimestravel
I needed a way to dispense twice-daily thyroid medicine to my cat on the weekends we were away.
I was concerned about three issues mentioned in other reviews: cats breaking into the unit, the tray not fully rotating, and eating batteries. Happy to report none of these were an issue for us once we got the hang of it.
1) Batteries: We started with a freshly purchased set (not bought two years ago and left in a drawer) and it's still strong strong after a month of continuous use.
2) Break-ins: my cat hasn't attempted to open the lid or manually push the tray around. Or shown any interest in doing so. This is really important to us because we put her medicine (hidden in a kitty treat) into each compartment --- she could OD if she ever broke in.
3) incomplete rotation: This did happen to me when I first got it. You have to make sure the tray is fully seated on the post. There's a device on the base that tells it when to stop rotating. If the tray isn't seated correctly it results in that partial turn. If that happens, just take the tray off, try to reseat it and press the auto-advance to test it until you get a good solid rotation. Auto rotate doesn't affect the scheduling, it just manually advances the tray.
We hide her pill --which is really small -- inside a soft kitty treat -- ensures she'll take her medicine voluntarily. We make up a week's worth in advance. When we load up the feeder, we just drop one in each compartment. This has been the perfect solution for us.
I would recommend this to a friend!
+1point
1of 1voted this as helpful.
Review 13 for PetSafe 5-Meal Pet Feeder
Overall rating 
5 / 5
5 / 5

Feeding BLISS! Best Purchase EVER!!!!!!!!!

PostedDecember 4, 2012
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GymRatt
from Orlando, FL
Like other reviewers of this product I work at home and my 2 cats bug me for food. They do not understand let me finish this and then I'll feed you. Nor do they understand 10, 30, or 60 more minutes I will feed you. They would nip my knees and elbows to pry me away from my desk to feed them! They would pick fights with each other - to get my attention to feed them. One even enters the home office between 4:30p-5p daily and meows loudly - like a shift whistle in a factory! From the very first day of using the feeders the anxiety has lessened. I set the feeders for 7a, 12noon, and 5p. I did, as another reviewer suggested, let the bowl come around the first time empty and I put food in it. But it wasn't too long before the cats knew food would come on a regular basis. Unlike some other reviews the noise is not loud enough! When the feeders move there is a noise but it is quieter than a can opener - but I have a big, high ceiling house, so maybe that's why I think it is quieter. At 9:30p-10p before I go to bed I feed them moist food. While they are eating the moist food in separate bowls I fill the bowls in each feeder for the next day. I put food in each bowl - even the 5th bowl, in case I forget to refill the bowl they'll still have the 7a food. I put the most dry food in the 7a bowls, a llittle less in the 12noon bowls, and even less in the 7p bowls - I want them hungry for their moist food before bed because one of them needs medicine in his food. I leave a few kibbles in the open bowl so they have a little bit to eat before 7a. So far this has been so much better. If I get called away from my desk during the day I don't have to worry that I need to get back to feed my cats because their food will be presented throughout the day. I always thought automatic feeders were for those gone all day or on vacations. I did not know how much more calming it could be working at home with an automatic feeder.
I would recommend this to a friend!
+2points
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Review 14 for PetSafe 5-Meal Pet Feeder
Overall rating 
5 / 5
5 / 5

5 day review

PostedNovember 29, 2012
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S2forlovey
from Denver
Have only been using the feeder for 5 days...works like a charm. I set my calendar to fill the 4 bowls (for 2 days= am/pm & am/pm) every other day after the eve. feeding...just don't forget OR there will be no food in the next open bowl!
The only thing I noticed is the depth of the bowl- kitty is not all that thrilled with it...she only gets 1/4 cup 2x/day (diet), so really has to put her head in the bowlget the food
I would recommend this to a friend!
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Review 15 for PetSafe 5-Meal Pet Feeder
Overall rating 
5 / 5
5 / 5

Very convenient

PostedNovember 28, 2012
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Sherpa
from Whitefish,MT
I really like this pet feeder because my cat does not have to wait for us to come home or wake up to be fed.
We can also leave for a weekend trip without the hassle of finding someone to feed her. The only negative is that the bowl is kind of small and narrow so it took her some time to get used to it. She ends up pushing it around to get all the food.
I would recommend this to a friend!
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Review 16 for PetSafe 5-Meal Pet Feeder
Overall rating 
5 / 5
5 / 5

Satisfied customer

PostedOctober 15, 2012
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2cents
from Concord, NH
After trying another programmable feeder and being dissatisfied because the portion amounts were unreliable, our vet encouraged us to get a feeder where we controlled the portion size. We couldn't be happier. This feeder does just that; let's us ensure the correct amount is delivered each time.
The feeder does make noise when it moves to the next feeding. However, it's just loud enough so your cat knows when more food is available.
Also, the timer with this feeder is consistent unlike the prior feeder we tried.
I would definitely recommend this product. I only wish it was larger to accomodate more feedings.
I would recommend this to a friend!
+2points
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Review 17 for PetSafe 5-Meal Pet Feeder
Overall rating 
1 / 5
1 / 5

This product arrived cracked.

PostedOctober 9, 2012
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Spencer51
from Rockville Centre, NY
Unfortunately I cannot rate this product as it arrived cracked in two places.
I can say that PETCO's return policy is great.
The entire purchase price was refunded without a problem.
No, I would not recommend this to a friend.
-3points
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Review 18 for PetSafe 5-Meal Pet Feeder
Overall rating 
5 / 5
5 / 5

Works well

PostedSeptember 30, 2012
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Jana817
from Forest Hills NY
Works just like it should. Programming instructions are clear.
I would recommend this to a friend!
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Review 19 for PetSafe 5-Meal Pet Feeder
Overall rating 
5 / 5
5 / 5

Perfect

PostedAugust 20, 2012
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Anonymous
from Seattle, NY
It's exactly what we needed, both of our cats eats out of it and got used to it. It's perfect for our busy schedule. No more worrying about feeding our babies.
I would recommend this to a friend!
0points
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Review 20 for PetSafe 5-Meal Pet Feeder
Overall rating 
5 / 5
5 / 5

excellent product

PostedAugust 1, 2012
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chihuahua1
This is perfect for my chihuahua for breakfast or when we can't be home at her dinner time. Love the way it's so easy to clean and easy to use.
I would recommend this to a friend!
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