"Expected for this price; quality would be assured. Top seams in carrier were non-existent for four to five inches. . . .my wife is trying to hand sew them but a quality assurance program would have been better. Have heard dogs tear through this carrier easily. . .not necessary with this one. . .the manufacturer supplied an easy way out!
I was told when I bought this carrier there wasn't any warranty. . . so that's the reason for my wife's efforts to sew what wasn't done properly in the first place. I bought on-line and had inspected on in the store and it seemed to be of good quality. . never had that chance with an on-line purchase."